Help and support#

Priority support is included with the purchase of an Anaconda subscription.

Contact your administrator first if you are having problems. Your administrator has a service level agreement where your issue will be responded to within a specific response time, depending on type and severity.

Training and consulting#

Training and consulting is available for AEN and any other Anaconda product.

For more information, please contact your account representative or email the sales team.

Providing feedback#

Your feedback is very important to us!

Please, send us any product feedback while you are thinking about it.

TIP: Be sure to select AEN as the Platform Component Name.

Submitting feature requests#

We’d love to hear your ideas for consideration in future releases!

Your ideas help us build a better product. Your administrator can submit a support ticket for you.

NOTE: You can also request new features by using the product feedback form.

Reporting a bug#

If you think you have found a bug, please contact your administrator immediately. They will open a support ticket for your issue.

Additional resources#

The following resources are useful for getting started with Jupyter Notebooks: